Verify Your koin28 Account
Verification is how we make sure only you can withdraw from your account. It's a one-time process that unlocks full withdrawal access and keeps your balance secure. You'll need a government-issued ID — a national ID card works — and in some cases a photo matching the name on your registered wallet. Upload these through the verification section in your account settings;
the review team checks submissions and updates your status. A verified account also means faster withdrawal processing, since the identity check is already done. Think of it as the lock on your wallet, not a gate we put in your way.
- Open account settings — Go to your koin28 profile, find the verification section, and start the submission from there.
- Upload your ID — A national ID card is the standard document. Make sure the photo is clear and all corners visible.
- Match your wallet name — The name on your ID should match the name on your registered DANA, OVO, or GoPay account.
- Await review confirmation — The team reviews your documents and updates your verification status. You'll see the result in account settings.